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Account Management

Account Login

Pioneer Military Credit Loan Management

With deployments, PCS moves, and everyday family life, it’s hard to stay on top of all the bills and statements that can accompany life in the military. Pioneer Military Credit makes it easy to keep track of your loan account through online and phone access.

Online Account Access

Our user-friendly and secure online self-service portal allows you to take care of business wherever you are and whenever it’s convenient for you.

  • Check your loan balance
  • Make a loan payment
  • View your loan documents
  • Easily apply for more money
  • Update account information and more

Account Login

Repaying your Loan

Pioneer Military Credit offers several convenient ways to make payments on your loan. You choose what works best for you. A Military Allotment or Electronic Funds Transfer is a worry-free way to protect you from missed payments that could result in late fees and potential damage to your credit profile. Log in to Online Account Access or call us for more information on making changes to your current repayment method.

  • Military Allotment
  • Electronic Funds Transfer (EFT)
  • Manual Mail-In Payments

Business by Phone

To obtain your account information over the phone, just call 1-888-356-3848 and follow the prompts on our automated phone system 24/7. You can also talk directly with a customer service representative during business hours.

And don’t forget to view our Frequently Asked Questions about military loan management.

Call Us Toll-Free


Customer Service Hours

M-F: 9 am - 5 pm CST

Loans with the Previous Pioneer Services

If you took out a loan with Pioneer before August 1, 2019, Pioneer Military Credit is not the owner or servicer of your loan and can’t provide any information on that account. Please see below for who to contact.

If you had an open balance on August 1, 2019, the previous Pioneer Services sold your loan, and servicing was transferred to Systems & Services Technologies, Inc. (SST). You can contact SST at 1-866-208-2110 or by email at SSTPioneer@alorica.com.

If you are inquiring about a Pioneer loan that was paid off before August 1, 2019, you can locate contact information for the previous servicer by visiting their website.

Responsible Military Loans