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Customer Service Hours

M-F: 9 am - 5 pm CST

Pioneer Military Credit Information

For 24/7/365 access to your account wherever you are, Pioneer Military Credit offers self-service online access where you can log in to complete an open application, check your loan balance, obtain a payoff quote, make a payment, view your loan documents, update your personal information, and much more.

Account Login

If you have an urgent question, please review our Frequently Asked Questions page for information on application eligibility, loan processes, making payments, and many other helpful tips on working with Pioneer Military Credit.

Customer Service Phone Number:

Customer Service Hours:
Monday-Friday: 9 am – 5 pm CST

Customer Service Email:

Pioneer Military Credit Headquarters
9233 Ward Parkway, Suite 364
Kansas City, MO 64114

Payment Information
To mail payments, send to:
Pioneer Military Credit
PO Box 6874
Lee’s Summit, MO 64064-6874
Please include your account number on your check

Business Partnership Email:

Connect with us on the Pioneer Military Credit Facebook Page


Questions about Loan with Previous Pioneer Services?

If you had a loan with the previous Pioneer prior to August 1, 2019, Pioneer Military Credit is not the owner or servicer of that account. Please visit the Manage Account page for more information.

Account Information


Send us a Message

If you have additional questions about Pioneer Military Credit or the products and services we offer, please submit the contact form below and we will respond in a timely manner.

Responsible Military Loans