Contact Us
The Pioneer Military Credit team is here to help answer your questions. Give us a call, send an email, or view our Frequently Asked Questions page on our website. Or you can submit the contact form below and we will get back to you quickly. We look forward to assisting you.
Call Us Toll-Free
1-888-356-3848
Send an Email
Customer Service Hours
M-F: 9 am - 5 pm CST
Pioneer Military Credit Information
For 24/7/365 access to your account wherever you are, Pioneer Military Credit offers self-service online access where you can log in to complete an open application, check your loan balance, obtain a payoff quote, make a payment, view your loan documents, update your personal information, and much more.
If you have an urgent question, please review our Frequently Asked Questions page for information on application eligibility, loan processes, making payments, and many other helpful tips on working with Pioneer Military Credit.
Customer Service Phone Number:
1-888-356-3848
Customer Service Hours:
Monday-Friday: 9 am – 5 pm CST
Customer Service Email:
questions@pioneermilitarycredit.com
Pioneer Military Credit Headquarters
9233 Ward Parkway, Suite 364
Kansas City, MO 64114
Payment Information
To mail payments, send to:
Pioneer Military Credit
PO Box 6874
Lee’s Summit, MO 64064-6874
Please include your account number on your check
Business Partnership Email:
info@pioneermilitarycredit.com
Connect with us on the Pioneer Military Credit Facebook Page
Questions about Loan with Previous Pioneer Services?
If you had a loan with the previous Pioneer prior to August 1, 2019, Pioneer Military Credit is not the owner or servicer of that account. Please visit the Manage Account page for more information.
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Send us a Message
If you have additional questions about Pioneer Military Credit or the products and services we offer, please submit the contact form below and we will respond in a timely manner.